COVID-19 Updates

How to book your Covid Vaccine

Covid vaccination clinics continue to run alongside routine care, you can arrange an appointment for a COVID vaccine through the national booking site, dedicated phone line or email.
You do not have to be registered with us to attend for a Covid vaccine.
Click the link below to arrange your appointment online.
Covid phone line: 0115 8832409

Vaccine Passports

Please click here to view the latest information regarding vaccine passports and how to download the NHS app. Please do not contact your GP surgery to ask about the Vaccine Passport, they can't do anything to make it visible.

Your vaccine passport will be avaliable via the NHS App. If you don't want to use the NHS App COVID-19 Vaccine Passport, after 17th May, you can phone 119 to request a paper certificate is posted to you (which should take around 5 days to reach you in the post).

We are very excited to be running our first in-house Covid-19 vaccination clinic on Tuesday 23rd February.

Whilst our clinicians will be vaccinating our most at risk patients, there will be a limited number of routine appointments available to book that day.

As the surgery will be extremely busy on Tuesday morning please avoid coming to the surgery unless you have a pre-booked appointment. Prescription requests and general queries can be emailed to our practice email:
You can also post prescription requests into our post box.
We appreciate your patience and cooperation whilst we run these essential clinics.

Have any queries regarding the Covid-19 vaccination?

Please don't contact the surgery, instead call 0300 500 80 80 or email with any queries. This will help keep our phone lines free for patients requiring appointments.



Our guidelines for wearing face coverings of any kind have been reviewed over recent weeks due to the high number of COVID-19 cases across the country. We need to keep patients and staff safe and also ensure everyone feels safe attending the practice. Following guidance from the LMC (Local Medical Council) we have now made amendments to our guidelines which are outlined below. This guidance has been shared amongst all members of staff and can also be found on our Facebook or website.



Patients who feel unable to wear a face mask for health or personal reasons are being asked to wear a face shield provided by the practice. If the patient feels this is unacceptable a video or telephone consultation should be considered.

On occasions where video/telephone appointments are not suitable, such as if the patient requires some form of physical contact, we ask patients:

  • Not to attend the practice until your exact appointment time - no earlier.
  • Let us know you have arrived by either alerting the receptionist from the doorway or using the self-check in screen by the sliding doors.
  • You can then either wait in the foyer or in the education room next to the main entrance.
  • Your clinician will be notified that you are unable to wear a face covering and continuing the appointment is at their discretion.
  • Once your name is called on the patient call screen you must go straight to the consulting room.

We also ask patients with a face-to-face appointment to attend alone wherever possible. This avoids overcrowding in our waiting area and consulting rooms.  



Over the recent weeks footfall into the practice has increased causing our waiting area to be a little more crowded and we need to ensure social distancing is adhered to.

We have taken the following steps to reduce footfall into the practice:

  • Our practice email ( is available for any non-urgent requests and queries.
  • You are able to request and collect medications through your nominated pharmacy; this can also be managed through your online account.  
  • A post-box is located by the main door (car park entrance) for you to post any requests or queries.

We do hope that this detailed explanation of our procedure whist attending the surgery makes it clear what you should expect from the staff here at Trentside and in return what we expect from our patients.

We thank you for all your help and consideration during these very trying and difficult times.

  Latest information: Clinically extremely vulnerable people

February 1st 2021

Statement from Nottingham Clinical Commissioning Group:

Due to a processing error, those under the age of 70 who are clinically extremely vulnerable have received a letter signposting them to a SwiftQueue link only eligible for the over 70s.

A second letter has been sent to rectify this and will direct them to a bespoke page on the website where they are able to book their Covid-19 vaccination.

Anyone under the age of 70 who is clinically extremely vulnerable will need to bring their second invitation letter or their shielding letter to their appointment as proof that they are eligible for vaccination.

A spokesperson for NHS Nottingham and Nottinghamshire CCG said: “Letters have been sent to the over 70s cohort and those who have been identified as clinically extremely vulnerable. People under the age of 70 who have been identified as clinically extremely vulnerable will receive a second letter with a bespoke link to book their Covid-19 vaccination. They will need to bring this second letter to their appointment as proof that they are eligible.”

Over 70s who have received the letter can use the link as normal.

We apologise for any inconvenience caused.

Covid Vaccine for Housebound Patients

January 25th 2021

Are you waiting for a home visit for your vaccine?

Do you support an elderly housebound relative/friend who is waiting for a Covid vaccination?

Please ensure Trentside Medical Group know who you are.

We need consent from the patient OR the person who has Lasting Power of Attorney in order to vaccinate in their own home.

There is a short form which can be completed in advance. It is very helpful to have this consent form completed before we arrange an appointment.

The form can be downloaded from the Practice website, emailed to the patient/family member or collected from surgery on paper.

We hope to start vaccinating our housebound patients very soon.

There are hundreds of you, so please continue to be patient.  If it is at all possible to bring loved ones to the surgery for the vaccine, this would be very, very helpful in speeding up the roll out.  We can even administer it in the car!

If you are the carer or hold LPA for a family member or friend please consider giving us your details for future reference and to facilitate arrangements for the second dose.

            Email the completed form to

Thank you for your help in getting things moving as fast as possible.

Covid Vaccine consent form

Supporting the COVID vaccination programme in the Nottingham City and Nottinghamshire region.

January 21st 2021

This practice is supporting the COVID vaccination programme TODAY - Friday 22nd January

We will not be operating as usual during normal practice hours. For appointments, please ring within Surgery opening hours on Monday.

All patients who had appointments that needed to be cancelled have been contacted. Call us as normal and we will advise you on the best place to call for the service you need.

We will be open as normal on Monday 25th January.

If you need urgent medical attention that cannot wait, please call 111.


January 2021

Trentside Medical Group are pleased to announce that we are starting to see the arrival of the first COVID-19 vaccines for our patients. We are working with our colleagues in Primary Care to deliver these to our patients as soon as we receive them, on a rolling programme for the coming weeks/months.

Please note that we are all following the national guidelines and priorities as set out by the Joint Committee for Vaccine and Immunisations which means we are firstly prioritising Care Home residents, staff and then patients aged over 80. As the vaccines are being shared out nationally we will only be receiving our share. This means we have to prioritise within the eligible groups themselves in order to vaccinate the most vulnerable first.

All eligible patients will be contacted in due course in accordance with national priorities and when the vaccines are available to us. We understand the desire and urgency to receive the vaccine as early as possible, either for themselves or their relatives/friends but we do need your help. We ask you to please be as patient as possible and do not ring the surgery to try and book a COVID-19 vaccine appointment or you will overwhelm our ability to cope. As more and more vaccines become available and as per the national priorities, we will contact patients in an organised way that also enables us to continue providing our normal services as far as possible. Occasionally this could mean pre-booked appointments have to be moved at quite short notice. This is so staff can deliver these vaccines as they must be administered to patients within a specified time after delivery. We apologise in advance if you have an appointment that needs to be changed for this reason but we hope that you will understand.

Our staff, along with thousands of others across the country are excited to be able to start vaccinating against Covid-19 and we are working incredibly hard. We thank you in advance for your patience, cooperation and consideration of all staff during this process.

The Trentside Team


 7th January 2021

We are aware that some people may be booking their COVID vaccine appointments at Richard Herrod Centre through Swift Queue without waiting for their official letter. Whilst this is permissible, it is for over 80 year olds only at this moment. Please be aware that if you book an appointment slot and you are NOT over 80 years of age, it will not be accepted at the receiving end, and you will be turned away when you get there. This means that the appointment will have been wasted and this will likely slow down the vaccine roll out programme, and delay your vaccine.

PLEASE don’t try to book in unless you are over 80years of age. Wait for NHS to write to you.

A plea from NHS staff:

Please make sure you and your family all dig out your NHS number and have a copy of it immediately to hand for when you or they are called for the COVID jab. From my colleagues on the front line this is far and away the biggest bottle neck when it comes to administering the vaccine to as many people as quickly as possible. Please also take ID with you e.g passport or driving licence.

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