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Trentside Medical GroupNetherfield Medical CentreKnight StreetNetherfieldNottingham, NG4 2FNTel: 0115 9614 583
The telephone lines are open from 08:00 until 18:30 Monday to Friday. To make an appointment you can either call in personally or telephone 0115 961 4583. We do have some early appointments before 8:00am so the reception team will be available to talk to you face to face from as early as 7:00am.
If you have registered for our online services you can book via the above link.
You will be offered the first available appointment with the doctor of your choice.
Urgent cases can very often be dealt with the same day by one of our Senior Clinicians. This may be via telephone consultation, by appointment on the day or dropping in on one of our walk in sessions.
You may prefer to book an appointment a few days in advance.
At the surgery we will try to see you as near to your appointment time as possible, usually within 20 minutes.
You may book a ‘telephone consultation’ when you do not need to actually see the doctor, but would like to discuss your condition and ask questions, or to discuss the need for an urgent appointment.
PLEASE NOTE WALK IN SESSIONS ARE CURRENTLY SUSPENDED UNTIL FURTHER NOTICE
We offer walk-in appointments every day from 8:30am - there is no need to arrange an appointment, simply come in and speak to a member of our reception team.
Nurse access is by pre-booked appointments or telephone consultation where appropriate. Click on the "Nurses" tab above for information about when you should see one.
Sick children will always been seen as soon as possible if brought to the surgery. This is usually much quicker than a home visit, and the surgery has much better facilities for assessing your child. If in doubt about bringing your chid, please telephone the surgery for advice first. We also offer some dedicated appointments with the Practice medical team specifically for young children.
Please let us know if you cannot keep an appointment so that it can be offered to someone else.
Missed appointments, or unreasonable requests for urgent appointments and home visits, make it difficult for us to provide a good service to all our patients.
In order to maintain a good service to our patients, if you do not attend 3 or more appointments at this surgery, without informing us that you wish to cancel your appointment, we reserve the right to cancel your registration.
We would always write to you to inform you of this.
It is the policy of this practice to respect privacy, dignity, cultural and religious beliefs of our patients. If you feel you would like a chaperone present during a physical examination by a doctor or other health professional, let us know.
Our nurse practitioners and nurse prescribers are highly skilled and qualified healthcare professionals who can prescribe independently. They can provide treatment and advice for many problems for which you may have traditionally seen a doctor in the past. Their main areas of expertise are the management of common\minor illnesses and minor injury.
They can assess and examine you, make a diagnosis and provide treatment and advice including a prescription if required. They can make referrals to most hospital doctors or other health care professionals, and admit patients to hospital when necessary. Although they are unable to sign sick certificate, they can make arrangements for one to be signed for you. They work closely with your GP and liaise frequently with them about your care.
If you have any of the following conditions (or need advice), please make an appointment to see the nurse practitioner or advanced nurse prescriber:
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you require a home visit, you can help us by calling reception before 10:30.
You may only request a home visit if you are housebound or are too ill to visit the practice. A GP or an Advanced Practitioner will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. All requests for home visits will be individually evaluated and prioritised by a GP and the most appropriate clinician will visit based on your clinical need and circumstances.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Trentside Medical Group is accredited as a teaching practice. We train GP Registrars, practice nurses, Medical and Pharmacy students.
In the course of the GP training process our patients may be asked to volunteer to participate in a video consultation. Please note that this is not compulsory and you have the right to refuse to participate. Your records may be inspected for quality by NHS bodies in the training process.