PLEASE NOTE: The surgery will be closed this Thursday 19th May from 1pm onwards, for essential staff training.
Appointment Booking Update
As from Monday 21st February our doors will open as normal at 7 am for pre-bookable appointments, but on-the-day appointments will only be avaliable to book from 8 am onwards.
This is to allow fairness to patients who can only phone in on the day.
We have now reinstated appointments for routine care.
We would like to thank our patients for their cooperation and patients throughout the last month.
Covid vaccination clinics continue to run alongside routine care, you can arrange an appointment for a COVID vaccine through the national booking site, dedicated phone line or email. You do not have to be registered with us to attend for a Covid vaccine.
Covid phone line: 0115 8832409
COVID VACCINES AVALIABLE TO ALL
You DO NOT need to be registered with us to arrange an appointment, please note we are not a walk-in service.
JOB VACANCY - Practice Nurse
We are looking for an enthusiastic Registered Nurse to join our friendly team.
We are a forward thinking training practice, and have developed a highly skilled, multi-disciplinary Nursing team, consisting of Nurse Practitioners, Frailty /Care Home Nurse, Practice Nurses, Assistant Practitioner, HCA and a Phlebotomist.
To apply please fill out an application form below and email it to firstname.lastname@example.org FAO Vicky Wall.
Full job description: Practice Nurse Job Description
Application form: TMG Application Form
Trentside Medical Group would like to welcome our new GP Partner, Dr James Kitchin who joins our team from Wednesday 3 November 2021!
We are extremely thrilled to be the first GP practice in Nottingham to run Covid booster vaccination clinics. Our staff are working tremendously hard vaccinating patients from Trentside, Jubilee Park and West Oak surgeries. We hope that all who attended have found the experience a pleasant and stress free one. Thank you to all our patients for helping us to achieve this, whilst remaining open for routine appointments too.
Our booster clinics will continue to run throughout winter and all eligible patients will be invited in when their booster is due. We will also be running more flu clinics when more vaccine becomes avaliable.
Once again thank you for supporting us whilst we help protect our patients and staff form COVID.
This website provides pregnant women, babies, children and young people with consistent and high-quality advice from local health professionals.
Please click here to view the latest information regarding vaccine passports and how to download the NHS app. Please do not contact your GP surgery to ask about the Vaccine Passport, they can't do anything to make it visible.
Your vaccine passport will be avaliable via the NHS App. If you don't want to use the NHS App COVID-19 Vaccine Passport, after 17th May, you can phone 119 to request a paper certificate is posted to you (which should take around 5 days to reach you in the post).
Latest information: Clinically extremely vulnerable people
February 1st 2021
Statement from Nottingham Clinical Commissioning Group:
Due to a processing error, those under the age of 70 who are clinically extremely vulnerable have received a letter signposting them to a SwiftQueue link only eligible for the over 70s.
A second letter has been sent to rectify this and will direct them to a bespoke page on the website where they are able to book their Covid-19 vaccination.
Anyone under the age of 70 who is clinically extremely vulnerable will need to bring their second invitation letter or their shielding letter to their appointment as proof that they are eligible for vaccination.
A spokesperson for NHS Nottingham and Nottinghamshire CCG said: “Letters have been sent to the over 70s cohort and those who have been identified as clinically extremely vulnerable. People under the age of 70 who have been identified as clinically extremely vulnerable will receive a second letter with a bespoke link to book their Covid-19 vaccination. They will need to bring this second letter to their appointment as proof that they are eligible.”
Over 70s who have received the letter can use the link as normal.
We apologise for any inconvenience caused.
Re: Face Mask exemption letter
Whilst we appreciate that these are challenging times for our patients, it is not the responsibility of a GP to issue an exemption letter to an individual from not wearing a face mask within various public settings. We issue this advice as the official representative body of GPs across Nottingham and Nottinghamshire.
Government guidance regarding exemptions suggests there is no requirement for an individual to produce evidence of exemption, such as a letter from a GP and therefore should be sufficient for an individual to self-declare this. In these circumstances, it is not a medical reason that requires a written letter from the GP for those who do or do not, fall under the list of exemptions.
Guidance on specific circumstances
GPs will continue to ensure that the healthcare needs of their patients continue to be met in accordance with NHS and Government guidance.
Over the last few months, there has been a considerable increase in the demand for appointments.
The surgery uses a reception triage. This system is used to assess the urgency of cases and to place patients on the appropriate clinicians session list.
When you telephone to book an appointment to see the GP, the receptionist may ask you a few simple and non-intrusive questions.
“To help make you the correct appointment are you able to tell me a brief outline of the problem”
This is because reception has a number of alterative types of appointments available to offer you. These will include:
- Same day appointments
- Urgent appointments
- An appointment with the Healthcare Assistant
- A telephone consultation with the GP
- A telephone consultation or appointment with the Practice Nurse
- A telephone consultation or appointment with an Advanced Nurse Practitioner
- Appointment with our Assistant Practitioner
- A telephone consultation with our Pharmacist
- Leaving a message for the relevant person to deal with your problem or query
- Signposting you to a Pharmacy or a counselling service.
We have been made aware by Public Health England of a possible cervical screening text messaging scam.
Some women are being contacted via text message, from someone claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and give personal details.
These messages are NOT from the NHS Cervical Screening Programme.
Talk to your doctor about the benefits of starting or continuing your cancer treatment against the increased risks of contracting coronavirus. www.nhs.uk/cancer
If you need medical help you can still contact your GP, 111 online or call 111 for help. If you are told to go to hospital, you must go. We’ll give you the care you need. www.nhs.uk
If you spot any symptoms which could indicate cancer, don’t just sit worrying about it at home – you can still contact your GP, usually by telephone or on-line. They will be able to advise on whether you need to get checked. If you have an urgent appointment for a diagnostic test, or are having treatment already it is important that you attend your appointments. The team looking after you will be able to advise on how to do this, if you are in doubt.
Following the recent Coronavirus outbreaks we have had to take the difficult decision to temporarily suspend our walk in sessions.
This means that we will offer telephone triage only.
We hope that you will understand the reasons for doing so.
We need to protect our most vulnerable patients and also our clinical team from infection.
The NHS guidelines are stated below:
NHS current standard patient guidance is as follows:
The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
• you think you might have coronavirus
• you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital.
Call 111 if you need to speak to someone.
Everyone is being reminded to follow the public health advice on the NHS website to avoid catching or spreading coronavirus.
The way we issue prescriptions is changing. When you get a prescription, it will be sent electronically to the pharmacy you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription. . For more information please visit - https://www.nhs.uk/using-the-nhs/nhs-services/pharmacies/electronic-prescription-service/
Primary Care Network Information
If you are aged 45 years or over, and have not had your BP checked in the last 5 years. Please contact the practice and book in for a BP check.
It is really important for the practice to be able to contact our patients quickly and easily. In order to do this, if you have provided us with your mobile telephone number we will use this to:
- Send you appointment confirmations
- Send you appointment reminders
- Send you messages regarding results or other information that you need to be aware of
- Send you relevant health campaigns that are pertinent to you e.g. Flu Clinic invitations
- Send you other health information that may be useful
- Send you Friends and Family Survey requests
If at any time you do not wish to receive such text messages please inform a member of the reception team who will be able to opt you out of the service.
If at any time in the future you change your mobile phone number please ensure that you let us know as soon as possible so that we can keep our records up to date and stay in touch.
With GP’s surgeries and A&E coming under increasing pressure , we’re asking you to consider whether you can self care if your illness is not serious.
Coughs, colds and other minor illnesses can often be managed with a visit to your local pharmacist, but if your symptoms persist we recommend you book an appointment with your GP.
We understand that some health problems get worse as the weather gets colder, and we want you to be able to access the right service for your health care needs.
There are lots options available, from self-treatment to advice in a pharmacy, GP services, the NHS 111 number, mental health services, walk-in and urgent care centres and A&E.
Gedling GP, and Nottingham North and East Clinical Commissioning Group’s clinical lead, Dr James Hopkinson says: “Often people needing medical help go straight to A&E when there may be another more appropriate service available, such as their GP, pharmacist, NHS 111 or their local walk-in or urgent care centre, all of which may be better placed to help.
“People tend to get better advice and faster treatment when they need it if they choose the right NHS service for their symptoms or illness, so I’d ask them to consider carefully before going straight to A&E.”
We are delighted to have received our feedback from the CQC. Please follow the link below to view the Trentside Medical Group, CQC, Intelligent Monitoring Report.
We have recently endured a very disturbing level of foul language and aggressive behaviour directed at the staff at Trentside Medical Group on an almost daily basis.
This kind of behaviour will NOT be tolerated.
Anyone who causes a member of staff to feel humiliated,intimidated or offended will be removed from the practice list with immediate effect.
Our staff are here to help....please treat them with respect.
Patient Participation Report.
The report is available to view on this website see link on the right of this page.Please keep a look out for the full results of the recent questionnaire circulated at both sites appearing on the noticeboards around the waiting rooms.
Upcoming Practice Learning Time(PLT) events
Occasionally we undertake essential training for both clinical and administration staff and close from 12:30pm.Please keep a lookout for the times displayed on this site and in Trentside reception area.
Please visit this page regularly for updates.