Out of Area Policy

At our practice, we are committed to providing the highest standard of care to all our patients. We are happy to extend this great service to those who live or may move outside of our practice boundary if they wish to be registered or continue to be registered with TRENTSIDE MEDICAL GROUP.

However, there are specific regulations and practical considerations that guide our ability to register out-of-area patients.

Under the out-of-area regulations, we are allowed to refuse to register patients whose care needs would be better met by a practice near their home. This is especially pertinent for patients who;

  • Require home visits
  • receive home support, which would be challenging for us to arrange remotely.
  • Safeguarding concerns, whether for vulnerable adults or children, necessitate a level of care and oversight that is best managed by a local practice. The proximity allows for more effective coordination with local services and ensures that any urgent needs can be promptly addressed.

Home visits

Please be aware that patients registered with our practice but living outside our designated area are not eligible for home visits. If you require home visits or if your health needs change to necessitate such services, you will need to register with a GP practice that is local to your address.

We understand that this may be inconvenient, but it is essential to ensure that you receive the appropriate care and support. For urgent medical care, please contact NHS 111 after consulting with our practice.

Home support by local nursing teams

We do not have the contacts or means to arrange home support for those out of area.  If you receive home care support or your health needs change to need such services you may be better served registering at a practice local to your home address.

Safeguarding

Safeguarding issues often require immediate and ongoing intervention from a Multi-disciplinary Team (MDT) approach which includes local nursing teams, local healthy family teams, local social workers local childcare/education providers.  We have regular meeting set up with these agencies to ensure we can pick up on problems early.  We are unable to offer such an approach to those living outside our area. By ensuring that patients with safeguarding concerns are registered with a local practice, we can help guarantee that they receive the comprehensive and timely care they need.

We understand that this may be inconvenient for some patients, but our primary concern is ensuring the safety and well-being of all individuals under our care. We encourage patients with safeguarding concerns to seek registration with a practice closer to their residence, where their needs can be more effectively met.

We will not register patient as out-of-area if there are any active safeguarding concerns or historic safeguarding concerns in the past 2 years.  For clarity safeguarding concerns includes any patient who if living in area would have triggered a discussion at an MDT red card meeting and any patient subject to a MASH referral even if these concerns were unfounded.

PLEASE NOTE: We cannot re-register Out of Area patients that have been previously registered with us and have been deducted due to breakdown in communication, or where we consider that there has been a breakdown in relationship between patient and surgery.